FAQs

How do I book or cancel a session?

You can book in with me by sending me an email on sadie.counselling@gmail.com, or giving me a text or call on 07918 261030 to discuss requirements and availability.

When cancelling a session, I ask for 48 hours notice where possible. Please get in contact with me via the same contact details if you need to cancel.

How can I book an introductory session?

Book in an introductory session by sending me an email on sadie.counselling@gmail.com, or giving me a text or call on 07918 261030.

How often are sessions?

We will agree how regular our sessions will be based on your needs and my availability. Most of the time, people opt to have weekly sessions as this allows them to stay immersed in the process. However, sometimes people choose to do sessions less regularly, such as fortnightly, due to affordability and/or various other reasons.

Are online sessions secure and confidential?

Yes. I use an online platform called Doxy. This platform is used by many medical professionals as it is fully secure and encrypted which ensures third parties are unable to access our sessions.

It is simple to use and if we agree to do online sessions, I will send you a link when you book and you can log in at our agreed time. There are no downloads involved in this.

How do I pay?

I accept payment via BACS and the bank details will be provided before the first session.

I have another question?

Please feel free to send an email to sadie.counselling@gmail.com or give me a text or call on 07918 261030 I will be happy to answer any other questions you may have.